QuitWorks: a solution for providers to help patients quit smoking.
Massachusetts Department of Public Health

QuitWorks Nicotine Patch Services

Seven first-line FDA-approved medications
QuitWorks Offers FREE Nicotine Patches
Insurance coverage for medications and other services

Strong evidence shows that the use of nicotine replacement therapy (NRT), bupropion, or varenicline approximately double long-term quit rates. Treating Tobacco Use and Dependence: 2008 Update recommends that providers encourage all patients attempting to quit smoking to use medications. Exceptions include medical contraindications or special populations for which there is insufficient evidence of effectiveness (i.e., pregnant women, smokeless tobacco users, light smokers, and adolescents).

The combination of counseling and medications is more effective than either alone. By referring patients to QuitWorks and prescribing medications, providers can help patients achieve long-term success when quitting smoking.

Seven first-line FDA-approved medications
QuitWorks’ Quick Guide to Pharmacotherapy provides information about dosing and treatment duration for each of the seven FDA-approved medications.  Pharmacotherapy pocket cards can be obtained through the QuitWorks materials order form.

QuitWorks Offers FREE Nicotine Patches
In addition to counseling, the Smoker’s Helpline offers patients a free 2-week starter kit of nicotine patches.  Patients must first complete the intake assessment and answer several screening questions.

Eligibility criteria:

  • Daily cigarette smoker or cigar smoker OR already quit, using the patch, and need additional dosage
  • Age 18 and older


  • Pregnant or breastfeeding or planning to become pregnant in the next 2 months
  • Currently using Zyban or Wellbutrin or Chantix

Nicotine patches are offered in 7, 14, and 21mg dosages and are shipped to patients’ home address by UPS.  Signed delivery verification is not required.  Also included in the quit kit are instructions on how to use the nicotine patch and other helpful quit smoking information.

Insurance coverage for medications and other services
QuitWorks counseling services are free. Many health maintenance organizations (HMOs) and other health insurance plans may help cover the cost of medications or other quit smoking assistance programs. Some plans have more comprehensive coverage than others.

Public health plans, such as MassHealth, provide discounted medications to help patients quit smoking. Most private health plans, which include plans from employers, also have various quit-smoking benefits.

Health plan coverage often changes, so patients should call the customer information phone number listed on the back of their health plan card to learn about the benefits their plan includes.  Patients should make sure to ask, even if they are not sure they will use everything.  Patients should know what the options are in case they change their mind.

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2.4.1: Counseling Services 2.4.2: Free Nicotine Patches ©2006 - 2014 Massachusetts Tobacco Cessation and Prevention Program. All rights reserved.